Privacy Policy
Available in English & Kiswahili | Inapatikana kwa Kiingereza na Kiswahili
— ENGLISH —
Who We Are
Twiga Cart is a mobile app, web and online store based in Tanzania. Our website address is: https://twigacart.com. We sell products across categories including Furniture, Electronics, Perfume, Beauty, Home & Garden, Fashion & Clothing, and more.
Information We Collect
When you use our mobile app, website, or services, we may collect:
- Account & Order Information: Name, email address, phone number, delivery address, and payment details when you create an account or place an order.
- Browsing Data: IP address, browser type, device information, and pages visited to improve our services.
- Communications: Messages you send us via contact forms, email, or customer support.
Cookies
We use cookies to enhance your experience: Essential cookies for the website and shopping cart; Account cookies when you log in; Preference cookies to remember your settings.
Who We Share Your Data With
We may share your data with Payment Processors, Delivery Partners, and Service Providers. We do not sell your personal data to third parties.
Your Rights
You have the right to access, correct, or delete your data, and to opt out of marketing communications. Contact us at info@twigacart.com.
Contact Us
Twiga Cart
Magomeni Mapipa, Dar es Salaam, Tanzania
Email: info@twigacart.com | Phone: +255 655 909 090
— KISWAHILI —
Sisi Ni Nani
Twiga Cart ni programu ya simu, mtandao na duka la mtandaoni lililopo Tanzania. Anwani yetu ya tovuti ni: https://twigacart.com. Tunauza bidhaa katika makundi mbalimbali ikiwa ni pamoja na Samani, Vifaa vya Umeme, Manukato, Urembo, Nyumba na Bustani, Vazi na Nguo, na menginezo.
Taarifa Tunazokusanya
Unapotumia programu yetu ya simu, tovuti, au huduma zetu, tunaweza kukusanya:
- Taarifa za Akaunti na Maagizo: Jina, barua pepe, nambari ya simu, mahali pa kupelekewa, na maelezo ya malipo unapounda akaunti au kuagiza.
- Data ya Uvinjari: Anwani ya IP, aina ya kivinjari, taarifa za kifaa, na kurasa unazozitembelea ili kuboresha huduma zetu.
- Mawasiliano: Ujumbe unazotutumia kupitia fomu ya mawasiliano, barua pepe, au msaada wa wateja.
Vidakuzi (Cookies)
Tunatumia vidakuzi kuboresha uzoefu wako: Vidakuzi muhimu kwa tovuti na gari la ununuzi; Vidakuzi vya akaunti unapoingia; Vidakuzi vya mapendeleo kukumbuka mipangilio yako.
Tunaashiria Data Yako na Nani
Tunaweza kushiriki data yako na Wasaidiaji wa Malipo, Washirika wa Usafirishaji, na Watoaji Huduma. Hatuuzi data yako ya kibinafsi kwa watu wengine.
Haki Zako
Una haki ya kupata, kusahihisha, au kufuta data yako, na kukataa mawasiliano ya uuzaji. Wasiliana nasi kupitia info@twigacart.com.
Wasiliana Nasi
Twiga Cart
Magomeni Mapipa, Dar es Salaam, Tanzania
Barua pepe: info@twigacart.com | Simu: +255 655 909 090